The 13 HD Rectangular Trampoline with Net and Ladder is a premium, space-smart 13 ft design for growing families—offering unmatched safety, adjustable bounce, and ACON’s trusted, long-lasting durability and quality. It features a protective spring skirt, a no-finger-access enclosure, and an adjustable spring system that grows with your child. Mat Patent-pending SafeMat technology with built-in spring protection skirt and soft edge bumper Size: 130 x 72 in Cross-sewn polypropylene 10-row stitching UV-treated for durability Springs Galvanized steel 108 pcs Length 10 in Spring Pull Tool Included Padding Thickness 1.2 in Thick vinyl cover Width 16 in UV-treated Size Length x width: 13.5 x 8.5 ft Frame height: 3.4 ft Total height with enclosure: 11 ft Package size Package 1: 60″ x 30″ x 7″, 188 lb Package 2: 60″ x 30″ x 7″, 184 lb Package 3: 60″ x 30″ x 6″, 112 lb Product weight 456 lb (trampoline, enclosure, ladder, anchor kit) Assembly time Trampoline assembly service available (Availability and prices vary based on location). Book your trampoline assembly after checkout. Color Frame: Black Padding: Garden Green Content ACON 13 HD Trampoline (frame, mat, safety pad, springs) ACON 13 HD Enclosure 3-step Ladder ACON HD Anchor kit (incl. 2 anchors) Needed assembling tools Spring Pull Tool Trampoline & Enclosure user manual Acon 13 HD assembly instructions (graphical) Acon HD Enclosure assembly instructions (graphical) Usage Intermediate skills Warranty 10 years for the frame 5 years for the springs 5 years for the jumping mat 2 years for the safety pad 1 year for the safety net 1 year for other parts 1 year for the ladder 1 year for the anchors Other info For year-round use Weight limit No Single Jumper Weight Limit
Acon 13 HD Rectangular Trampoline with Net and Ladder
Original price was: $1,710.00.$952.00Current price is: $952.00.
Shipping Policy
At Urban Nestif LLC, we are committed to delivering your Japandi-inspired home decor safely, efficiently, and transparently. Below you will find complete details regarding our shipping rates, processing times, carriers, and delivery schedules.
1. Shipping Destinations & Rates
- Shipping Destination: United States (Continental US). We currently ship exclusively within the United States.
- Standard Shipping Rate: $0.00 (FREE Shipping) on all US orders. There are no minimum order amounts or hidden conditions.
- Hidden Charges / Fees: No added fees at checkout. The price listed on the product page is the final price you pay.
2. Order Processing & Handling Time
- Handling Time: 1–2 business days (Monday through Friday).
- Order Cutoff Time: 5:00 PM EST (Eastern Standard Time). Orders placed before 5:00 PM EST will begin processing the same business day; orders placed after 5:00 PM EST or on weekends/holidays will begin processing on the next business day.
3. Transit & Delivery Schedules
- Standard Transit Time: 2–4 business days (Monday through Friday).
- Total Estimated Delivery Time: 3–6 business days from the date of order placement.
- Carriers Used: Packages are shipped via reliable US domestic carriers including USPS, UPS, and FedEx depending on parcel weight and destination.
4. Shipment Tracking
As soon as your order is dispatched from our Lexington, KY fulfillment location, you will receive an automated Shipping Confirmation email containing your carrier tracking number. You can track your parcel anytime on our Order Tracking Page.
5. Address Changes & Order Modifications
If you need to update your delivery address or modify your order, please email us immediately at info@urbannestif.com or call us at +1 (864) 870-5386 within 2 hours of order placement. Once an order has entered handling/dispatch, address modifications may not be possible.
6. Damaged or Lost Packages
If your package arrives damaged or if tracking indicates delivery but you have not received your item, please notify us within 48 hours at info@urbannestif.com. We will immediately arrange a replacement or full refund at no extra cost to you.
7. Contact Information
If you have any questions regarding our Shipping Policy, please contact our support team:
Urban Nestif LLC
175 Malabu Dr APT 8, Lexington, KY 40503, USA
Email: info@urbannestif.com
Phone: +1 (864) 870-5386
Support Hours: Monday – Friday, 9:00 AM – 5:00 PM EST
Return and Refund Policy
We want you to be completely delighted with your purchase from Urban Nestif LLC. If an item doesn’t fit your space or meet your expectations, we offer a straightforward 30-day return policy.
1. Return Window & Eligibility
- Return Window: You have 30 calendar days from the date your package is delivered to request a return.
- Condition Requirement: To be eligible for a return, your item must be in new, unused, and unwashed condition, in its original packaging, with all protective inserts and tags intact.
2. Restocking Fees & Return Shipping Costs
- Restocking Fee: $0.00 (NO Restocking Fees). We never charge restocking fees on returned items.
- Defective, Damaged, or Incorrect Items: If you receive a damaged or incorrect product, we cover all return shipping costs by providing a prepaid return label at $0 cost to you.
- Customer Remorse / Dislike: For standard returns (e.g. change of mind or personal preference), the customer is responsible for the actual return postage fee back to our warehouse location.
3. How to Initiate a Return
- Email our customer service team at info@urbannestif.com with your order number, item name, and reason for return.
- Our team will review your request within 1 business day and email you return authorization instructions and the exact return shipping address.
- Securely pack the item in its original box and mail it to our return address using a trackable shipping carrier (USPS, UPS, or FedEx).
4. Inspection & Refund Processing Timeframe
- Inspection: Once your return arrives at our Lexington, KY fulfillment location, our quality team inspects the item within 1–2 business days.
- Refund Method: Approved refunds are credited directly back to your original payment method (Visa, Mastercard, Amex, PayPal, Apple Pay, Google Pay).
- Processing Time: Refunds take 3–6 business days to post to your bank or card statement after processing. You will receive an automated email confirmation as soon as your refund is issued.
5. Damaged, Defective, or Wrong Items Received
Please inspect your order upon delivery. If any product arrives broken or damaged during transit, notify us within 48 hours at info@urbannestif.com with a clear photo of the damage. We will immediately ship a brand new replacement or issue a 100% full refund according to your preference.
6. Exchanges
The fastest way to ensure you get the item you want is to return the item you have, and once the return is accepted, place a separate purchase for the new item.
7. Return Mailing Address & Contact
Please send authorized returns to:
Urban Nestif LLC
175 Malabu Dr APT 8, Lexington, KY 40503, USA
Email: info@urbannestif.com
Phone: +1 (864) 870-5386
Support Hours: Monday – Friday, 9:00 AM – 5:00 PM EST
Related products
Acon Air 15ft Round Trampoline with Premium Net and Ladder
In stock
Original price was: $1,425.00.$750.00Current price is: $750.00.
ACON Air 14ft Round Trampoline
In stock
Original price was: $1,092.50.$615.00Current price is: $615.00.
JumpFlex HERO 14ft Round Trampoline
In stock
Original price was: $807.50.$517.00Current price is: $517.00.
Acon Air 12ft Round Trampoline with Premium Net and Ladder
In stock
Original price was: $1,045.00.$547.00Current price is: $547.00.
Jumpflex FLEX120 12FT Trampoline
In stock
Original price was: $218.50.$112.00Current price is: $112.00.
Reviews
There are no reviews yet.