Description

Key Features

Dual stainless steel burners allow for direct or indirect grilling
Cast iron wave cooking grids for patented Napoleon sear marks
Easy start up with Jetfire ignition and crossover lighting
Ultra compact grill cart folds upright for easy storage

Grilling on the go made easy with portable grills from Napoleon. The Napoleon TravelQ portable propane gas grill provides up to 12,000 BTUs and 285 square inches of cooking area. The removable, porcelainized cast iron wave cooking grids create the trademark Napoleon sear lines. The TravelQ has dual stainless steel burners, allowing you to cook directly over the heat or indirectly for low and slow style cooking. The Napoleon electronic Jetfire ignition with crossover lighting starts both burners individually for a reliable start up every time and allows you to light each burner at the same time. The wind proof design holds in heat and features a high-top lid for cooking large cuts of meat or poultry. An Accu-Probe temperature gauge is built into the lid for easy temperature monitoring. Easily setting up in 10 seconds, the grill uses a standard propane gas cylinder.

Specifications

Exterior Material	Cast Aluminum
Number Of Main Burners	2 Burners
Main Burner Material	Stainless Steel
Cooking Grate Material	Porcelain Coated Cast Iron
Fuel Type	Propane
Class	Practical
Collection	TravelQ PRO
Configuration	Portable
Made In USA	No
Size	Small (0 – 26″)
Cart Assembly	Some Assembly Required
Hose Included	Yes
Commercial	No
Series	PRO285X
Side Burner	None
Infrared Main Burner	Not Available
Marine Grade	No
Primary Color	Black
Grill Lights	None
Hamburger Data	12
Rear Burner Rotisserie	No
Cooking Grid Dimensions	21 1/4 X 14 1/2″
WiFi/Bluetooth Enabled	None
Main Grilling Area	285 Sq. Inches
Total Grilling Area	285 Sq. Inches
Ignition Type	Flame Thrower
Flash Tubes	No
Thermometer	Analog
On Wheels	Yes
Side Shelves	Yes
Side Shelf Material	Plastic
Quick Ship	Yes
Rotisserie Kit	No
Grilling Surface Btus	12000
Rotisserie Burner Btus	No Rear Burner
Heat Zone Separators	No
Smoker	No
Spring Assisted Hood	No
Model Number	PRO285X-BK
UPC	629162128072

Dimensions

Width	45″
Height	40″
Depth	21″
Weight	42 lbs

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Shipping Policy

At Urban Nestif LLC, we are committed to delivering your Japandi-inspired home decor safely, efficiently, and transparently. Below you will find complete details regarding our shipping rates, processing times, carriers, and delivery schedules.

1. Shipping Destinations & Rates

Shipping Destination: United States (Continental US). We currently ship exclusively within the United States.
Standard Shipping Rate: $0.00 (FREE Shipping) on all US orders. There are no minimum order amounts or hidden conditions.
Hidden Charges / Fees: No added fees at checkout. The price listed on the product page is the final price you pay.

2. Order Processing & Handling Time

Handling Time: 1–2 business days (Monday through Friday).
Order Cutoff Time: 5:00 PM EST (Eastern Standard Time). Orders placed before 5:00 PM EST will begin processing the same business day; orders placed after 5:00 PM EST or on weekends/holidays will begin processing on the next business day.

3. Transit & Delivery Schedules

Standard Transit Time: 2–4 business days (Monday through Friday).
Total Estimated Delivery Time: 3–6 business days from the date of order placement.
Carriers Used: Packages are shipped via reliable US domestic carriers including USPS, UPS, and FedEx depending on parcel weight and destination.

4. Shipment Tracking

As soon as your order is dispatched from our Lexington, KY fulfillment location, you will receive an automated Shipping Confirmation email containing your carrier tracking number. You can track your parcel anytime on our Order Tracking Page.

5. Address Changes & Order Modifications

If you need to update your delivery address or modify your order, please email us immediately at info@urbannestif.com or call us at +1 (864) 870-5386 within 2 hours of order placement. Once an order has entered handling/dispatch, address modifications may not be possible.

6. Damaged or Lost Packages

If your package arrives damaged or if tracking indicates delivery but you have not received your item, please notify us within 48 hours at info@urbannestif.com. We will immediately arrange a replacement or full refund at no extra cost to you.

7. Contact Information

If you have any questions regarding our Shipping Policy, please contact our support team:

Urban Nestif LLC
175 Malabu Dr APT 8, Lexington, KY 40503, USA
Email: info@urbannestif.com
Phone: +1 (864) 870-5386
Support Hours: Monday – Friday, 9:00 AM – 5:00 PM EST

Return and Refund Policy

We want you to be completely delighted with your purchase from Urban Nestif LLC. If an item doesn’t fit your space or meet your expectations, we offer a straightforward 30-day return policy.

1. Return Window & Eligibility

Return Window: You have 30 calendar days from the date your package is delivered to request a return.
Condition Requirement: To be eligible for a return, your item must be in new, unused, and unwashed condition, in its original packaging, with all protective inserts and tags intact.

2. Restocking Fees & Return Shipping Costs

Restocking Fee: $0.00 (NO Restocking Fees). We never charge restocking fees on returned items.
Defective, Damaged, or Incorrect Items: If you receive a damaged or incorrect product, we cover all return shipping costs by providing a prepaid return label at $0 cost to you.
Customer Remorse / Dislike: For standard returns (e.g. change of mind or personal preference), the customer is responsible for the actual return postage fee back to our warehouse location.

3. How to Initiate a Return

Email our customer service team at info@urbannestif.com with your order number, item name, and reason for return.
Our team will review your request within 1 business day and email you return authorization instructions and the exact return shipping address.
Securely pack the item in its original box and mail it to our return address using a trackable shipping carrier (USPS, UPS, or FedEx).

4. Inspection & Refund Processing Timeframe

Inspection: Once your return arrives at our Lexington, KY fulfillment location, our quality team inspects the item within 1–2 business days.
Refund Method: Approved refunds are credited directly back to your original payment method (Visa, Mastercard, Amex, PayPal, Apple Pay, Google Pay).
Processing Time: Refunds take 3–6 business days to post to your bank or card statement after processing. You will receive an automated email confirmation as soon as your refund is issued.

5. Damaged, Defective, or Wrong Items Received

Please inspect your order upon delivery. If any product arrives broken or damaged during transit, notify us within 48 hours at info@urbannestif.com with a clear photo of the damage. We will immediately ship a brand new replacement or issue a 100% full refund according to your preference.

6. Exchanges

The fastest way to ensure you get the item you want is to return the item you have, and once the return is accepted, place a separate purchase for the new item.

7. Return Mailing Address & Contact

Please send authorized returns to: