Description

Product details

The Renogy LYCAN 5000 Power Station is an all-in-one energy storage system specially designed to supply power during emergencies, power outages, or to provide power for off-grid homes. With a 4.8kWh capacity and a 3500W pure sine wave AC output, the LYCAN can deliver reliable power to most home appliances. It has a 4400W solar input capability and an intelligent maximum power point tracking (MPPT) algorithm, allowing maximized solar energy generation at any time of the day and full charge in as short as 2.5 hours. Fast AC charging, means that the LYCAN fully charges with AC power from a wall outlet or a generator in as short as 3 hours. Simultaneously connecting the LYCAN to both solar panels and AC outlets can further shorten the charging time to 1 hour from 0% to 80%. The pass-through function allows the LYCAN to bypass AC power to run home appliances while keeping its batteries topped off. Thanks to the pre-wired design and plug-n-play connectors, the LYCAN can be easily integrated into existing electric power systems, greatly reducing installation time and labor cost.

Specifications
Dimension: 32.9 x 20.0 x 28.5 inch
Weight: 264.6 lbs
Protection Rating: IP55
Cooling Method: Fan
Operating Temperature Range: 14°F~122°F
Operating Relative Humidity Range: 5%~95%
Expansion Connector: Anderson 120A Connector, RJ45 Female

Battery
Battery Type: Lithium Iron Phosphate
Nominal Battery Voltage: 48VDC
Rated Battery Capacity: 100Ah
Rated Battery Energy: 4.8KWh
Cycle Life: 4500 Cycles (80% DOD, 80% EOL, 0.2C, 25°C)

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Shipping Policy

At Urban Nestif LLC, we are committed to delivering your Japandi-inspired home decor safely, efficiently, and transparently. Below you will find complete details regarding our shipping rates, processing times, carriers, and delivery schedules.

1. Shipping Destinations & Rates

Shipping Destination: United States (Continental US). We currently ship exclusively within the United States.
Standard Shipping Rate: $0.00 (FREE Shipping) on all US orders. There are no minimum order amounts or hidden conditions.
Hidden Charges / Fees: No added fees at checkout. The price listed on the product page is the final price you pay.

2. Order Processing & Handling Time

Handling Time: 1–2 business days (Monday through Friday).
Order Cutoff Time: 5:00 PM EST (Eastern Standard Time). Orders placed before 5:00 PM EST will begin processing the same business day; orders placed after 5:00 PM EST or on weekends/holidays will begin processing on the next business day.

3. Transit & Delivery Schedules

Standard Transit Time: 2–4 business days (Monday through Friday).
Total Estimated Delivery Time: 3–6 business days from the date of order placement.
Carriers Used: Packages are shipped via reliable US domestic carriers including USPS, UPS, and FedEx depending on parcel weight and destination.

4. Shipment Tracking

As soon as your order is dispatched from our Lexington, KY fulfillment location, you will receive an automated Shipping Confirmation email containing your carrier tracking number. You can track your parcel anytime on our Order Tracking Page.

5. Address Changes & Order Modifications

If you need to update your delivery address or modify your order, please email us immediately at info@urbannestif.com or call us at +1 (864) 870-5386 within 2 hours of order placement. Once an order has entered handling/dispatch, address modifications may not be possible.

6. Damaged or Lost Packages

If your package arrives damaged or if tracking indicates delivery but you have not received your item, please notify us within 48 hours at info@urbannestif.com. We will immediately arrange a replacement or full refund at no extra cost to you.

7. Contact Information

If you have any questions regarding our Shipping Policy, please contact our support team:

Urban Nestif LLC
175 Malabu Dr APT 8, Lexington, KY 40503, USA
Email: info@urbannestif.com
Phone: +1 (864) 870-5386
Support Hours: Monday – Friday, 9:00 AM – 5:00 PM EST

Return and Refund Policy

We want you to be completely delighted with your purchase from Urban Nestif LLC. If an item doesn’t fit your space or meet your expectations, we offer a straightforward 30-day return policy.

1. Return Window & Eligibility

Return Window: You have 30 calendar days from the date your package is delivered to request a return.
Condition Requirement: To be eligible for a return, your item must be in new, unused, and unwashed condition, in its original packaging, with all protective inserts and tags intact.

2. Restocking Fees & Return Shipping Costs

Restocking Fee: $0.00 (NO Restocking Fees). We never charge restocking fees on returned items.
Defective, Damaged, or Incorrect Items: If you receive a damaged or incorrect product, we cover all return shipping costs by providing a prepaid return label at $0 cost to you.
Customer Remorse / Dislike: For standard returns (e.g. change of mind or personal preference), the customer is responsible for the actual return postage fee back to our warehouse location.

3. How to Initiate a Return

Email our customer service team at info@urbannestif.com with your order number, item name, and reason for return.
Our team will review your request within 1 business day and email you return authorization instructions and the exact return shipping address.
Securely pack the item in its original box and mail it to our return address using a trackable shipping carrier (USPS, UPS, or FedEx).

4. Inspection & Refund Processing Timeframe

Inspection: Once your return arrives at our Lexington, KY fulfillment location, our quality team inspects the item within 1–2 business days.
Refund Method: Approved refunds are credited directly back to your original payment method (Visa, Mastercard, Amex, PayPal, Apple Pay, Google Pay).
Processing Time: Refunds take 3–6 business days to post to your bank or card statement after processing. You will receive an automated email confirmation as soon as your refund is issued.

5. Damaged, Defective, or Wrong Items Received

Please inspect your order upon delivery. If any product arrives broken or damaged during transit, notify us within 48 hours at info@urbannestif.com with a clear photo of the damage. We will immediately ship a brand new replacement or issue a 100% full refund according to your preference.

6. Exchanges

The fastest way to ensure you get the item you want is to return the item you have, and once the return is accepted, place a separate purchase for the new item.

7. Return Mailing Address & Contact

Please send authorized returns to: