Description

【680 High-Energy Light Beads & Full Coverage】This red light therapy mask for face and neck features 100+70 beads, each containing 4 high-energy beads, totaling 680 light beads (120mW/cm²) to full cover face and neck. It has more than 5x the beads and power of leading brands, and high-energy light penetrates evenly to the skin’s lower layers to improve the skin condition of the entire face and neck. 【4 Modes Red Light Therapy for Face and Neck】 Our face mask light therapy offers 4 wavelength technology: Infrared (850nm), Red Light (630nm), Orange Light (600nm), and Blue Light (460nm). Infrared & Red Light enhance skin elasticity and radiance, while Blue Light balances oil production. Orange Light reduces pigmentation, soothes redness, and keeps your skin clean and youthful. 【Rechargeable 2000mAh Remote with Timer】Rechargeable via Type-C, this cordless red light therapy mask runs 120 mins/week on one charge. It is easy to control the timer by simply pressing the “Time Button” to adjust the timer to 10, 15, 20, 25, or 30 minutes. The device automatically shuts off when the timer ends. For optimal results, use 3 to 4 times a week for 20 minutes per session. 【Portable and Skin-Friendly Design】INTEO red light mask is lightweight, easy to use, made of soft, skin-friendly silicone—gentle, non-irritating, suitable for all skin types. Wireless magnetic battery control eliminates installation hassle and messy wires. Soft material and sturdy straps ensure a perfect fit for face and neck. Thoughtfully designed eye masks block light, preventing eye fatigue during skincare and enhancing your experience of red light therapy’s effects. 【Save Your Time & Money】The wireless red light therapy face & neck mask allows you to bid farewell to expensive SPA facial treatments and enjoy effective, safe, painless, and side-effect-free salon-level skincare at home with ease. Reusable, it saves your time and money while keeping your skin young—whether you’re at home, at work, or traveling. 【Safe Use & After-Sales Service】Before use, please read the product manual carefully. If you have any questions about our infrared red light therapy, feel free to contact us. Our professional customer service team is ready to address any concerns and will assist you within 24 hours. We sincerely hope you enjoy a wonderful shopping experience. This makes a thoughtful gift for you and your loved ones—an ideal present to surprise and refresh their skin!

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Shipping Policy

At Urban Nestif LLC, we are committed to delivering your Japandi-inspired home decor safely, efficiently, and transparently. Below you will find complete details regarding our shipping rates, processing times, carriers, and delivery schedules.

1. Shipping Destinations & Rates

Shipping Destination: United States (Continental US). We currently ship exclusively within the United States.
Standard Shipping Rate: $0.00 (FREE Shipping) on all US orders. There are no minimum order amounts or hidden conditions.
Hidden Charges / Fees: No added fees at checkout. The price listed on the product page is the final price you pay.

2. Order Processing & Handling Time

Handling Time: 1–2 business days (Monday through Friday).
Order Cutoff Time: 5:00 PM EST (Eastern Standard Time). Orders placed before 5:00 PM EST will begin processing the same business day; orders placed after 5:00 PM EST or on weekends/holidays will begin processing on the next business day.

3. Transit & Delivery Schedules

Standard Transit Time: 2–4 business days (Monday through Friday).
Total Estimated Delivery Time: 3–6 business days from the date of order placement.
Carriers Used: Packages are shipped via reliable US domestic carriers including USPS, UPS, and FedEx depending on parcel weight and destination.

4. Shipment Tracking

As soon as your order is dispatched from our Lexington, KY fulfillment location, you will receive an automated Shipping Confirmation email containing your carrier tracking number. You can track your parcel anytime on our Order Tracking Page.

5. Address Changes & Order Modifications

If you need to update your delivery address or modify your order, please email us immediately at info@urbannestif.com or call us at +1 (864) 870-5386 within 2 hours of order placement. Once an order has entered handling/dispatch, address modifications may not be possible.

6. Damaged or Lost Packages

If your package arrives damaged or if tracking indicates delivery but you have not received your item, please notify us within 48 hours at info@urbannestif.com. We will immediately arrange a replacement or full refund at no extra cost to you.

7. Contact Information

If you have any questions regarding our Shipping Policy, please contact our support team:

Urban Nestif LLC
175 Malabu Dr APT 8, Lexington, KY 40503, USA
Email: info@urbannestif.com
Phone: +1 (864) 870-5386
Support Hours: Monday – Friday, 9:00 AM – 5:00 PM EST

Return and Refund Policy

We want you to be completely delighted with your purchase from Urban Nestif LLC. If an item doesn’t fit your space or meet your expectations, we offer a straightforward 30-day return policy.

1. Return Window & Eligibility

Return Window: You have 30 calendar days from the date your package is delivered to request a return.
Condition Requirement: To be eligible for a return, your item must be in new, unused, and unwashed condition, in its original packaging, with all protective inserts and tags intact.

2. Restocking Fees & Return Shipping Costs

Restocking Fee: $0.00 (NO Restocking Fees). We never charge restocking fees on returned items.
Defective, Damaged, or Incorrect Items: If you receive a damaged or incorrect product, we cover all return shipping costs by providing a prepaid return label at $0 cost to you.
Customer Remorse / Dislike: For standard returns (e.g. change of mind or personal preference), the customer is responsible for the actual return postage fee back to our warehouse location.

3. How to Initiate a Return

Email our customer service team at info@urbannestif.com with your order number, item name, and reason for return.
Our team will review your request within 1 business day and email you return authorization instructions and the exact return shipping address.
Securely pack the item in its original box and mail it to our return address using a trackable shipping carrier (USPS, UPS, or FedEx).

4. Inspection & Refund Processing Timeframe

Inspection: Once your return arrives at our Lexington, KY fulfillment location, our quality team inspects the item within 1–2 business days.
Refund Method: Approved refunds are credited directly back to your original payment method (Visa, Mastercard, Amex, PayPal, Apple Pay, Google Pay).
Processing Time: Refunds take 3–6 business days to post to your bank or card statement after processing. You will receive an automated email confirmation as soon as your refund is issued.

5. Damaged, Defective, or Wrong Items Received

Please inspect your order upon delivery. If any product arrives broken or damaged during transit, notify us within 48 hours at info@urbannestif.com with a clear photo of the damage. We will immediately ship a brand new replacement or issue a 100% full refund according to your preference.

6. Exchanges

The fastest way to ensure you get the item you want is to return the item you have, and once the return is accepted, place a separate purchase for the new item.

7. Return Mailing Address & Contact

Please send authorized returns to: